VeriSM Plus Course - 6 of 6: Innovative Technologies & Startup (en-gb)

Be able to exploit new technologies and get started with VeriSM

Emerging technologies & service management

1. Service management implications
2. The impact on competences

Cloud, virtualisation, automation & Big Data

1. Cloud
2. Virtualisation
3. Automation
4. Candidates for automation
5. Big Data

IoT, mobile, BYOD, MDM & serverless computing

1. The Internet of Things (IoT)
2. Mobile
3. Bring Your Own Device (BYOD)
4. Mobile device management (MDM)
5. Serverless computing

AI, RPA, machine learning & containerisation

1. Artificial intelligence (AI)
2. Robotic Process Automation (RPA)
3. Machine learning
4. Containerisation

Getting started

1. Implementation steps
2. Reactive vs. proactive mode
3. Breaking out of fire-fighting mode

VeriSM Plus Course - 6 of 6

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Other languages

English-US • Español

All courses include

• Bite-sized lessons that can be completed on a desktop, laptop, or mobile device on your schedule in about 10-15 minutes
• Opportunities for deep dives into reference material based on interest
• Process flows and additional diagrams for study and review
• Bottom-line exam hints for each lesson
• Take practice quizzes as many times as you need until you master them
• Go back anytime to review materials and reinforce your learning; you can’t do that in a classroom

--Coming soon--

• Cameo appearances by accredited trainers throughout the course
• Time with the trainer through an online environment
• Current event links that make the subject matter more vivid

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