VeriSM Essentials: Course Value Pack (en-gb)

This Value Pack includes the entire series of online, self-paced, accredited training courses to become VeriSM Essentials certified.

Although there are no mandatory prerequisites, some experience in a product or service organisation is beneficial.

To get certified, buy the Value Pack + Exam.

Learn basic service management principles

• ✓  4 courses
• ✓  21 lessons
• ✓  5 sorting activities
• ✓  49 exam hints
• ✓  36 quiz questions
• ✓  2½ hours to complete
• ✓  Lifetime access — Bonus!

Courses in this value pack

1. Introduction to VeriSM — Free!
   
   
2. Service Organisation & Culture
   
   
3. People & Organisational Structure
   
   
4. The VeriSM Model
   
   

Want to get certified?

Get the VeriSM Essentials Value Pack + Exam

Need more self-study products?

Browse the VeriSM Essentials Collection

Have questions?

Read the VeriSM Essentials FAQs

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A better user experience

Unlike your typical dubbed slideshow, GoodCert’s courses consist of interactive training manuals that are best enjoyed on a mobile device.

Courses include text, diagrams, sorting games, practice quizzes, and other interactive elements, so completion is fast and engaging.

Exam hints are indicated throughout using the ✰ symbol.

Course features →

Flex learning advantages

• Bite-sized lessons that can be completed on a desktop, laptop, or mobile device on your schedule in about 10-15 minutes
• Opportunities for deep dives into reference material based on interest
• Process flows and additional diagrams for study and review
• Bottom-line exam hints for each lesson
• Taking practice quizzes as many times as you need until you master them
• Going back anytime to review materials and reinforce your learning; you can’t do that in a classroom

Why GoodCert →

--Coming soon--

• Cameo appearances by accredited trainers throughout the course
• Time with the trainer through an online environment
• Current event links that make the subject matter more vivid

Mobile app for courses on-the-go

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