ITIL 4 Foundation: Glossary of Terms (PDF) (en-gb)

Save $15.00

This glossary includes words and short phrases that are part of everyday business conversations. The definitions provide a common, unambiguous understanding of each term.

Use it as a reference companion to the ITIL 4 Foundation:

Study more effectively using these terms and definitions from ITIL 4 Foundation

  •   217 terms
  •   12 pages

Familiarity with many of the terms is essential to scoring well on the certification exam.

Need more self-study products?

Browse the ITIL 4 Foundation Collection

ITIL 4 Foundation Collection (en-gb) [Emblem]

Have questions?

Read the ITIL 4 Foundation FAQs

Other languages

English-US [Flag]

Accredited by

PeopleCert Accreditation: ITIL 4 Foundation