![ITIL 4 Foundation: Course Syllabus (PDF) [Cover]](http://cdn.shopify.com/s/files/1/2245/7483/products/itil-4-foundation-course-syllabus-pdf-cover_700x700.png?v=1564716349)
![ITIL 4 Foundation: Course Syllabus (PDF) [Cover]](http://cdn.shopify.com/s/files/1/2245/7483/products/itil-4-foundation-course-syllabus-pdf-cover_1000x1000.png?v=1564716349)
ITIL 4 Foundation: Course Syllabus (PDF)
Save $15.00
$15.00
$0.00
This comprehensive, easy-to-read syllabus tells you what you must learn to prepare for the ITIL 4 Foundation exam.
The certification exam assesses whether you can demonstrate sufficient recall and understanding of the ITIL 4 service management framework, as described in the syllabus.
Use it as a reference companion to the ITIL 4 Foundation:
- ◦ eBook
- ◦ Glossary — Free!
- ◦ Mind Map — Free!
- ◦ Courses
- ◦ Practice Exams
Gauge the scope and content of the ITIL 4 Foundation training and exam
- ✓ 7 learning outcomes
- ✓ 71 assessment criteria
- ✓ 64 ebook references
- ✓ 36 lesson links
- ✓ 4 pages
Each assessment criterion indicates the Bloom's Level, or type of thinking, needed to answer related questions.
Exam weight, expressed as a percentage, is provided to estimate the ratio of questions that will appear for each criterion.
Need more self-study products?
Browse the ITIL 4 Foundation Collection
![ITIL 4 Foundation Collection [Emblem]](http://cdn.shopify.com/s/files/1/2245/7483/files/itil-4-foundation-collection-emblem.png)
Have questions?
Read the ITIL 4 Foundation FAQs
Other languages
![English-GB [Flag]](http://cdn.shopify.com/s/files/1/2245/7483/files/english-gb-flag.png)
![Español [Bandera]](http://cdn.shopify.com/s/files/1/2245/7483/files/espanol-bandera.png)
Accredited by
![ITIL 4 Foundation Course - 1 of 5: Introduction to ITIL 4 [Lessons]](http://cdn.shopify.com/s/files/1/2245/7483/products/itil-4-foundation-course-1-of-5-introduction-to-itil-4-lessons_512x512.png?v=1549905571)
![ITIL 4 Foundation Course - 1 of 5: Introduction to ITIL 4 [Cover]](http://cdn.shopify.com/s/files/1/2245/7483/products/itil-4-foundation-course-1-of-5-introduction-to-itil-4-cover_512x512.png?v=1549905196)
![ITIL 4 Foundation Course - 2 of 5: Service Management Concepts [Lessons]](http://cdn.shopify.com/s/files/1/2245/7483/products/itil-4-foundation-course-2-of-5-service-management-concepts-lessons_512x512.png?v=1562606294)
![ITIL 4 Foundation Course - 2 of 5: Service Management Concepts [Cover]](http://cdn.shopify.com/s/files/1/2245/7483/products/itil-4-foundation-course-2-of-5-service-management-concepts-cover_512x512.png?v=1562606294)
![ITIL 4 Foundation Course - 3 of 5: Modeling Value [Lessons]](http://cdn.shopify.com/s/files/1/2245/7483/products/itil-4-foundation-course-3-of-5-modeling-value-lessons_512x512.png?v=1562606336)
![ITIL 4 Foundation Course - 3 of 5: Modeling Value [Cover]](http://cdn.shopify.com/s/files/1/2245/7483/products/itil-4-foundation-course-3-of-5-modeling-value-cover_512x512.png?v=1562606336)
![ITIL 4 Foundation Course - 4 of 5: Guiding Principles [Lessons]](http://cdn.shopify.com/s/files/1/2245/7483/products/itil-4-foundation-course-4-of-5-guiding-principles-lessons_512x512.png?v=1562606381)
![ITIL 4 Foundation Course - 4 of 5: Guiding Principles [Cover]](http://cdn.shopify.com/s/files/1/2245/7483/products/itil-4-foundation-course-4-of-5-guiding-principles-cover_512x512.png?v=1562606381)
![ITIL 4 Foundation Course - 5 of 5: Management Practices [Lessons]](http://cdn.shopify.com/s/files/1/2245/7483/products/itil-4-foundation-course-5-of-5-management-practices-lessons_512x512.png?v=1562606420)
![ITIL 4 Foundation Course - 5 of 5: Management Practices [Cover]](http://cdn.shopify.com/s/files/1/2245/7483/products/itil-4-foundation-course-5-of-5-management-practices-cover_512x512.png?v=1562606420)