ITIL 4 Foundation Course - 1 of 5: Introduction to ITIL 4 (en-gb)

Save $ 35.00 USD
$ 35.00 USD
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Confirm your understanding of what ITIL 4 is about

ITIL overview

    1. About ITIL 4
    2. The evolution of ITSM
    3. The ITIL 4 audience
    4. Parties involved
    5. ITIL Foundation manual

ITIL background

ITIL qualification scheme

    1. ITIL certifications
    2. About this course
    3. About this exam
    4. Exam hints

Case study: Axle Car Hire

    1. Purpose
    2. Current state
    3. Meet Axle's staff
    4. The CIO's vision

ITIL 4 Foundation Course - 1 of 5

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All courses include

  • Bite-sized lessons that can be completed on a desktop, laptop, or mobile device on your schedule in about 10-15 minutes
  • Opportunities for deep dives into reference material based on interest
  • Process flows and additional diagrams for study and review
  • Bottom-line exam hints for each lesson
  • Take practice quizzes as many times as you need until you master them
  • Go back anytime to review materials and reinforce your learning; you can’t do that in a classroom

--Coming soon--

  • Cameo appearances by accredited trainers throughout the course
  • Time with the trainer through an online environment
  • Current event links that make the subject matter more vivid

Accredited by

PeopleCert Accreditation: ITIL 4 Foundation