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ITIL 4 Foundation Course - 1 of 5: Introduction to ITIL 4
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$ 35.00 USD
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Confirm your understanding of what ITIL 4 is about
Quick stats:
✓ 4 lessons
✓ 1 case study reference
✓ 7 days of access
✓ 15 minutes to complete
ITIL overview
- About ITIL 4
- The evolution of ITSM
- The ITIL 4 audience
- Parties involved
- ITIL Foundation manual
- ITIL supplementary content
ITIL background
ITIL qualification scheme
- ITIL certifications
- About this course
- About this exam
- Exam hints
- My ITIL
Case study: Axle Car Rental
- Purpose
- Current state
- Meet Axle's staff
- The CIO's vision
ITIL 4 Foundation Course - 1 of 5
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All courses include
- Bite-sized lessons that can be completed on a desktop, laptop, or mobile device on your schedule in about 10-15 minutes
- Opportunities for deep dives into reference material based on interest
- Process flows and additional diagrams for study and review
- Bottom-line exam hints for each lesson
- Take practice quizzes as many times as you need until you master them
- Go back anytime to review materials and reinforce your learning; you can’t do that in a classroom
--Coming soon--
- Cameo appearances by accredited trainers throughout the course
- Time with the trainer through an online environment
- Current event links that make the subject matter more vivid
Mobile app for courses on-the-go
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