Learn the basics of service management and how it is changing Organisational context & structure Organisation Consumer Asset Capabilities ...View full details
VeriSM Plus (en-gb)
This 6-pack of online, self-paced, accredited training courses for IT professionals relates the latest progressive practices to service management.
Get familiar with the people aspects of service management Roles & competences Organisational roles Leadership & management Competence E...View full details
Learn how to define, produce and provide products and services Service management operating model The benefits of an operating model The VeriSM ...View full details
Get familiar with management practices that have recently emerged Applying progressive practices Progressive management practices When to apply ...View full details
Learn how to manage services, from end-to-end, at an organizational level VeriSM helps organizations become more flexible by adopting a wide range...View full details