VeriSM Plus (en-gb)

This 6-pack of online, self-paced, accredited training courses for IT professionals relates the latest progressive practices to service management.

VeriSM Plus Course - 1 of 6: Introduction to VeriSM (en-gb) [Lessons]
VeriSM Plus Course - 1 of 6: Introduction to VeriSM (en-gb) [Cover]
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VeriSM Plus Course - 1 of 6: Introduction to VeriSM (en-gb)

Confirm your understanding of what VeriSM is about VeriSM overview The VeriSM approach About VeriSM Parties involved Background Publication Ve...

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VeriSM Plus Course - 2 of 6: Service Organisation (en-gb) [Lessons]
VeriSM Plus Course - 2 of 6: Service Organisation (en-gb) [Cover]
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VeriSM Plus Course - 2 of 6: Service Organisation (en-gb)

Learn the basics of service management and how it is changing Organisational context & structure Organisation Consumer Asset Capabilities ...

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VeriSM Plus Course - 3 of 6: People & Organisational Structure (en-gb) [Lessons]
VeriSM Plus Course - 3 of 6: People & Organisational Structure (en-gb) [Cover]
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VeriSM Plus Course - 3 of 6: People & Organisational Structure (en-gb)

Get familiar with the people aspects of service management Roles & competences Organisational roles Leadership & management Competence E...

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VeriSM Plus Course - 4 of 6: The VeriSM Model (en-gb) [Lessons]
VeriSM Plus Course - 4 of 6: The VeriSM Model (en-gb) [Cover]
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VeriSM Plus Course - 4 of 6: The VeriSM Model (en-gb)

Learn how to define, produce and provide products and services Service management operating model The benefits of an operating model The VeriSM ...

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VeriSM Plus Course - 5 of 6: Progressive Practices (en-gb) [Lessons]
VeriSM Plus Course - 5 of 6: Progressive Practices (en-gb) [Cover]
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VeriSM Plus Course - 5 of 6: Progressive Practices (en-gb)

Get familiar with management practices that have recently emerged Applying progressive practices Progressive management practices When to apply ...

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VeriSM Plus Course - 6 of 6: Innovative Technologies & Startup (en-gb) [Lessons]
VeriSM Plus Course - 6 of 6: Innovative Technologies & Startup (en-gb) [Cover]
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VeriSM Plus Course - 6 of 6: Innovative Technologies & Startup (en-gb)

Be able to exploit new technologies and get started with VeriSM Emerging technologies & service management Service management implications T...

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VeriSM Plus: Course Value Pack (en-gb) [Statistics]
VeriSM Plus: Course Value Pack (en-gb) [Cover]
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VeriSM Plus: Course Value Pack (en-gb)

Save an additional 10% with discount code TAKE10OFF 🤑 Relate the latest progressive practices to service management This Value Pack includes the ...

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VeriSM Plus: Course Value Pack + Exam (en-gb) [Statistics]
VeriSM Plus: Course Value Pack + Exam (en-gb) [Cover]
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$375.00
$230.00

VeriSM Plus: Course Value Pack + Exam (en-gb)

Save an additional 10% with discount code TAKE10OFF 🤑 Relate the latest progressive practices to service management This Value Pack includes the ...

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$375.00
$230.00
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VeriSM Plus: Course Mind Map (PDF) (en-gb) [Cover]
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VeriSM Plus: Course Mind Map (PDF) (en-gb)

Visualise the VeriSM Plus courses using this tool Use this mind map as a visual tool to structure the information provided in VeriSM Plus. It can h...

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Van Haren eBook: VeriSM - A Service Management Approach for the Digital Age (PDF) [Colophon]
Van Haren eBook: VeriSM - A Service Management Approach for the Digital Age (PDF) [Cover]
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$60.00
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Van Haren eBook: VeriSM - A Service Management Approach for the Digital Age (PDF)

Learn how to manage services, from end-to-end, at an organizational level VeriSM helps organizations become more flexible by adopting a wide range...

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GoodCert Gift Card
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Gift Card

Shopping for someone else but not sure what to get them? Give them the gift of learning with a GoodCert gift card. Gift cards are delivered by emai...

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