VeriSM Foundation Course - 5 of 6: Progressive Practices
Get familiar with management practices that have recently emerged
- ✓ 11 lessons
- ✓ 3 sorting activities
- ✓ 18 exam hints
- ✓ 11 quiz questions
- ✓ 90 days of access
- ✓ 40 minutes to complete
Applying progressive practices
- Progressive management practices
- When to apply progressive practices
Agile
- The Agile manifesto
- Agile values & principles
- Fixed vs. Agile mindset
- Sprints & the product backlog
- Agile benefits
- When Agile is effective
- When Agile is less effective
DevOps
- DevOps in the VeriSM model
- DevOps values (CALMS)
- The three ways of DevOps
- Supporting practices
- When DevOps is effective
- When DevOps is less effective
SIAM
- Service Integration & Management (SIAM)
- A SIAM ecosystem
- Service integrator
- Service broker
- Outsourcing
- When SIAM is effective
- When SIAM is less effective
- SIAM & service management
Lean
- Lean principles
- Waste
- Takt vs. cycle time
- Value stream map
- When Lean is effective
- When Lean is less effective
Shift Left
- How Shift Left works
- Shift Left capabilities
- When Shift Left is effective
- When Shift Left is less effective
CX/UX
- Customer & user experience
- Customer experience (CX)
- Customer journey map
- User experience (UX)
- Net promoter score (NPS)
- CX vs. UX
- When CX/UX is effective
- When CX/UX is less effective
Continuous delivery
- The benefits of continuous delivery
- Continuous integration, deployment, & testing
- When continuous delivery is effective
- When continuous delivery is less effective
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Unlike your typical dubbed slideshow, GoodCert’s courses consist of interactive training manuals that are best enjoyed on a mobile device.
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Exam hints are indicated throughout using the ✰ symbol.
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- Bottom-line exam hints for each lesson
- Taking practice quizzes as many times as you need until you master them
- Going back anytime to review materials and reinforce your learning; you can’t do that in a classroom
--Coming soon--
- Cameo appearances by accredited trainers throughout the course
- Time with the trainer through an online environment
- Current event links that make the subject matter more vivid