VeriSM Essentials: Course Value Pack

Save $85.00

This Value Pack includes the entire series of online, self-paced, accredited training courses to become VeriSM Essentials certified.

Although there are no mandatory prerequisites, some experience in a product or service organization is beneficial.

To get certified, buy the Value Pack + Exam.

Learn basic service management principles

  •   4 courses
  •   21 lessons
  •   5 sorting activities
  •   49 exam hints
  •   36 quiz questions
  •   2½ hours to complete
  •   Lifetime access — Bonus!

Courses in this value pack

    1. Introduction to VeriSM — Free!

    2. Service Organization & Culture

    3. People & Organizational Structure

    4. The VeriSM Model

VeriSM Essentials: Course Mind Map (PDF) [Visual]

Want to get certified?

Get the VeriSM Essentials Value Pack + Exam

VeriSM Essentials: Course Value Pack + Exam [Graphic]

Need more self-study products?

Browse the VeriSM Essentials Collection

VeriSM Essentials Collection [Emblem]

Have questions?

Read the VeriSM Essentials FAQs

Other languages

English-GB [Flag] Español [Bandera]

A better user experience

Unlike your typical dubbed slideshow, GoodCert’s courses consist of interactive training manuals that are best enjoyed on a mobile device.

Courses include text, diagrams, sorting games, practice quizzes, and other interactive elements, so completion is fast and engaging.

Exam hints are indicated throughout using the ✰ symbol.

Course features →

Flex learning advantages

  • Bite-sized lessons that can be completed on a desktop, laptop, or mobile device on your schedule in about 10-15 minutes
  • Opportunities for deep dives into reference material based on interest
  • Process flows and additional diagrams for study and review
  • Bottom-line exam hints for each lesson
  • Taking practice quizzes as many times as you need until you master them
  • Going back anytime to review materials and reinforce your learning; you can’t do that in a classroom

Why GoodCert →

--Coming soon--

  • Cameo appearances by accredited trainers throughout the course
  • Time with the trainer through an online environment
  • Current event links that make the subject matter more vivid

Mobile app for courses on-the-go

Download on the App Store [Badge] Get it on Google Play [Badge]

Accredited by

EXIN Accreditation: VeriSM Essentials