VeriSM Essentials (en-gb)

This 4-pack of online, self-paced, accredited training courses helps IT professionals learn basic service management principles.

VeriSM Essentials Course - 1 of 4: Introduction to VeriSM (en-gb) [Lessons]
VeriSM Essentials Course - 1 of 4: Introduction to VeriSM (en-gb) [Cover]
Save $45.00
$45.00
$0.00

VeriSM Essentials Course - 1 of 4: Introduction to VeriSM (en-gb)

Confirm your understanding of what VeriSM is about VeriSM overview The VeriSM approach About VeriSM Parties involved Background Publication Ve...

View full details
$45.00
$0.00
Save $45.00
VeriSM Essentials Course - 2 of 4: Service Organisation & Culture (en-gb) [Lessons]
VeriSM Essentials Course - 2 of 4: Service Organisation & Culture (en-gb) [Cover]
$45.00

VeriSM Essentials Course - 2 of 4: Service Organisation & Culture (en-gb)

Learn the basics of service management and how it is changing Organisational context & structure Organisation Consumer Asset Capabilities ...

View full details
$45.00
VeriSM Essentials Course - 3 of 4: People & Organisational Structure (en-gb) [Lessons]
VeriSM Essentials Course - 3 of 4: People & Organisational Structure (en-gb) [Cover]
$45.00

VeriSM Essentials Course - 3 of 4: People & Organisational Structure (en-gb)

Get familiar with the people aspects of service management Roles & competences Organisational roles Leadership & management Competence E...

View full details
$45.00
VeriSM Essentials Course - 4 of 4: The VeriSM Model (en-gb) [Lessons]
VeriSM Essentials Course - 4 of 4: The VeriSM Model (en-gb) [Cover]
$45.00

VeriSM Essentials Course - 4 of 4: The VeriSM Model (en-gb)

Learn how to define, produce and provide products and services Service management operating model The benefits of an operating model The VeriSM ...

View full details
$45.00
VeriSM Essentials: Course Value Pack (en-gb) [Statistics]
VeriSM Essentials: Course Value Pack (en-gb) [Cover]
Save $85.00
$180.00
$95.00

VeriSM Essentials: Course Value Pack (en-gb)

Learn basic service management principles This Value Pack includes the entire series of online, self-paced, accredited training courses to become ...

View full details
$180.00
$95.00
Save $85.00
VeriSM Essentials: Course Value Pack + Exam (en-gb) [Statistics]
VeriSM Essentials: Course Value Pack + Exam (en-gb) [Cover]
Save $85.00
$350.00
$265.00

VeriSM Essentials: Course Value Pack + Exam (en-gb)

Learn basic service management principles This Value Pack includes the entire series of online, self-paced, accredited training courses to become ...

View full details
$350.00
$265.00
Save $85.00
VeriSM Essentials: Course Mind Map (PDF) (en-gb) [Cover]
Save $10.00
$10.00
$0.00

VeriSM Essentials: Course Mind Map (PDF) (en-gb)

Visualise the VeriSM Essentials courses using this tool Use this mind map as a visual tool to structure the information provided in VeriSM Essentia...

View full details
$10.00
$0.00
Save $10.00
Van Haren eBook: VeriSM - A Service Management Approach for the Digital Age (PDF) [Colophon]
Van Haren eBook: VeriSM - A Service Management Approach for the Digital Age (PDF) [Cover]
Save $10.00
$65.00
$55.00

Van Haren eBook: VeriSM - A Service Management Approach for the Digital Age (PDF)

VeriSM helps organizations become more flexible by adopting a wide range of management practices to deliver the right product or service, at the r...

View full details
$65.00
$55.00
Save $10.00