VeriSM Essentials (en-gb)

This 4-pack of online, self-paced, accredited training courses helps IT professionals learn basic service management principles.

VeriSM Essentials Course - 1 of 4: Introduction to VeriSM (en-gb) [Lessons]
VeriSM Essentials Course - 1 of 4: Introduction to VeriSM (en-gb) [Cover]
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VeriSM Essentials Course - 1 of 4: Introduction to VeriSM (en-gb)

Confirm your understanding of what VeriSM is about VeriSM overview The VeriSM approach About VeriSM Parties involved Background Publication Ve...

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VeriSM Essentials Course - 2 of 4: Service Organisation & Culture (en-gb) [Lessons]
VeriSM Essentials Course - 2 of 4: Service Organisation & Culture (en-gb) [Cover]
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VeriSM Essentials Course - 2 of 4: Service Organisation & Culture (en-gb)

Learn the basics of service management and how it is changing Organisational context & structure Organisation Consumer Asset Capabilities ...

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$ 35.00 USD
VeriSM Essentials Course - 3 of 4: People & Organisational Structure (en-gb) [Lessons]
VeriSM Essentials Course - 3 of 4: People & Organisational Structure (en-gb) [Cover]
$ 35.00 USD

VeriSM Essentials Course - 3 of 4: People & Organisational Structure (en-gb)

Get familiar with the people aspects of service management Roles & competences Organisational roles Leadership & management Competence E...

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VeriSM Essentials Course - 4 of 4: The VeriSM Model (en-gb) [Lessons]
VeriSM Essentials Course - 4 of 4: The VeriSM Model (en-gb) [Cover]
$ 35.00 USD

VeriSM Essentials Course - 4 of 4: The VeriSM Model (en-gb)

Learn how to define, produce and provide products and services Service management operating model The benefits of an operating model The VeriSM ...

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VeriSM Essentials: Course Value Pack (en-gb) [Statistics]
VeriSM Essentials: Course Value Pack (en-gb) [Cover]
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$ 140.00 USD
$ 65.00 USD

VeriSM Essentials: Course Value Pack (en-gb)

Save an additional 10% with discount code TAKE10OFF 🤑 Learn basic service management principles This Value Pack includes the entire series of onl...

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$ 140.00 USD
$ 65.00 USD
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VeriSM Essentials: Course Value Pack + Exam (en-gb) [Statistics]
VeriSM Essentials: Course Value Pack + Exam (en-gb) [Cover]
Save $ 75.00 USD
$ 305.00 USD
$ 230.00 USD

VeriSM Essentials: Course Value Pack + Exam (en-gb)

Save an additional 10% with discount code TAKE10OFF 🤑 Learn basic service management principles This Value Pack includes the entire series of onl...

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$ 305.00 USD
$ 230.00 USD
Save $ 75.00 USD
VeriSM Essentials: Course Mind Map (PDF) (en-gb) [Cover]
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VeriSM Essentials: Course Mind Map (PDF) (en-gb)

Visualise the VeriSM Essentials courses using this tool Use this mind map as a visual tool to structure the information provided in VeriSM Essentia...

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Van Haren eBook: VeriSM - A Service Management Approach for the Digital Age (PDF) [Colophon]
Van Haren eBook: VeriSM - A Service Management Approach for the Digital Age (PDF) [Cover]
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$ 60.00 USD
$ 45.00 USD

Van Haren eBook: VeriSM - A Service Management Approach for the Digital Age (PDF)

Learn how to manage services, from end-to-end, at an organizational level VeriSM helps organizations become more flexible by adopting a wide range...

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$ 60.00 USD
$ 45.00 USD
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Shopping for someone else but not sure what to get them? Give them the gift of learning with a GoodCert gift card. Gift cards are delivered by emai...

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