VeriSM Essentials

This 4-pack of online, self-paced, accredited training courses helps IT professionals learn basic service management principles.

VeriSM Essentials Course - 1 of 4: Introduction to VeriSM [Lessons]
VeriSM Essentials Course - 1 of 4: Introduction to VeriSM [Cover]
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VeriSM Essentials Course - 1 of 4: Introduction to VeriSM

Confirm your understanding of what VeriSM is about ✓  2 lessons ✓  7 days of access ✓  10 minutes to complete VeriSM overview The VeriSM...

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VeriSM Essentials Course - 2 of 4: Service Organization & Culture [Lessons]
VeriSM Essentials Course - 2 of 4: Service Organization & Culture [Cover]
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VeriSM Essentials Course - 2 of 4: Service Organization & Culture

Learn the basics of service management and how it is changing ✓  6 lessons ✓  1 sorting activity ✓  18 exam hints ✓  14 quiz questions ✓...

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VeriSM Essentials Course - 3 of 4: People & Organizational Structure [Lessons]
VeriSM Essentials Course - 3 of 4: People & Organizational Structure [Cover]
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VeriSM Essentials Course - 3 of 4: People & Organizational Structure

Get familiar with the people aspects of service management ✓  7 lessons ✓  2 sorting activities ✓  17 exam hints ✓  11 quiz questions ✓ ...

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VeriSM Essentials Course - 4 of 4: The VeriSM Model [Lessons]
VeriSM Essentials Course - 4 of 4: The VeriSM Model [Cover]
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VeriSM Essentials Course - 4 of 4: The VeriSM Model

Learn how to define, produce, and provide products and services ✓  6 lessons ✓  2 sorting activities ✓  14 exam hints ✓  11 quiz questions...

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VeriSM Essentials: Course Value Pack [Statistics]
VeriSM Essentials: Course Value Pack [Cover]
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$180.00
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VeriSM Essentials: Course Value Pack

This Value Pack includes the entire series of online, self-paced, accredited training courses to become VeriSM Essentials certified. Although ther...

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VeriSM Essentials: Course Value Pack + Exam [Statistics]
VeriSM Essentials: Course Value Pack + Exam [Cover]
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VeriSM Essentials: Course Value Pack + Exam

This Value Pack includes the entire series of online, self-paced, accredited training courses to become VeriSM Essentials certified. Although ther...

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$350.00
$265.00
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VeriSM Essentials: Course Mind Map (PDF) [Cover]
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VeriSM Essentials: Course Mind Map (PDF)

See the whole VeriSM Essentials series, rather than just the parts, summarized on a single sheet. Use this mind map as a visual tool to structure t...

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Van Haren eBook: VeriSM - A Service Management Approach for the Digital Age (PDF) [Colophon]
Van Haren eBook: VeriSM - A Service Management Approach for the Digital Age (PDF) [Cover]
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$65.00
$55.00

Van Haren eBook: VeriSM - A Service Management Approach for the Digital Age (PDF)

VeriSM helps organizations become more flexible by adopting a wide range of management practices to deliver the right product or service, at the r...

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Shopping for someone else but not sure what to get them? Give them the gift of learning with a GoodCert gift card. Gift cards are delivered by emai...

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