This 5-pack of online, self-paced, accredited training courses for IT professionals covers the four dimensions, service value system (SVS), service value chain (SVC), guiding principles, and practices of ITIL 4, as well as other service management concepts.
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Are you interested in learning about IT best practices? ITIL 4 Foundation covers proven activities that are used by the world's most successful or...
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Want to improve your understanding of the latest industry jargon? ITIL 4 provides a vocabulary of terms commonly used in business. Learning it wil...
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Do you need a high-level view of how IT operates? ITIL 4 describes three models for analyzing the behavior, components, and activities necessary t...
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Does your organization need help to adopt and adapt IT best practices? ITIL 4 supports effective decision-making, at all levels, by providing seve...
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Do you ever wonder if there is a better way to structure your work? ITIL 4 includes management practices, developed by the IT industry, to help yo...
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Are you ready to learn how the world's top organizations manage their IT-enabled services? This Value Pack includes the entire series of online, s...
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Are you ready to enhance your professional credibility with an industry-leading IT certification? This Value Pack includes the entire series of on...
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See the whole ITIL 4 Foundation series, rather than just the parts, summarized on a single sheet. Use this mind map as a visual tool to structure t...
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This manual, published by TSO in association with AXELOS, covers the key service management concepts, four dimensions, service value system (SVS), ...
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This comprehensive, easy-to-read syllabus tells you what you must learn to prepare for the ITIL 4 Foundation exam. The certification exam assesses ...
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This glossary includes words and short phrases that are part of everyday business conversations. The definitions provide a common, unambiguous unde...
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This pack includes 4 practice exams of 40 questions each, with detailed rationales explaining why each answer is correct or incorrect. For each rat...
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This standalone voucher for PeopleCert Online Proctoring provides access to the official ITIL 4 Foundation exam on your desktop or laptop. It is su...
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Shopping for someone else but not sure what to get them? Give them the gift of learning with a GoodCert gift card. Gift cards are delivered by emai...
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