This 5-pack of online, self-paced, accredited training courses for IT professionals covers the four dimensions, service value system (SVS), service value chain (SVC), guiding principles and practices of ITIL 4 as well as other service management concepts.
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Confirm your understanding of what ITIL 4 is about ITIL overview About ITIL 4 The evolution of ITSM The ITIL 4 audience Parties involved ITIL Fo...
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Take a fresh look at service stakeholders, relationships and value Stakeholders Organizations Service providers Service consumers Consumer roles...
View full details![ITIL 4 Foundation Course - 3 of 5: Modeling Value [Lessons]](http://cdn.shopify.com/s/files/1/2245/7483/products/itil-4-foundation-course-3-of-5-modeling-value-lessons_512x512.png?v=1549908877)
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Understand the fundamentals of value and how to continually create it Four dimensions Dimension 1: organizations & people Dimension 2: infor...
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Use basic guidance to produce better outcomes for stakeholders Overview About the principles Principle interaction Focus on value Overview I...
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