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ITIL 4 Foundation

This 5-pack of online, self-paced, accredited training courses for IT professionals covers the four dimensions, service value system (SVS), service value chain (SVC), guiding principles and practices of ITIL 4 as well as other service management concepts.

ITIL 4 Foundation Course - 1 of 5: Introduction to ITIL 4 [Lessons]
ITIL 4 Foundation Course - 1 of 5: Introduction to ITIL 4 [Cover]
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ITIL 4 Foundation Course - 1 of 5: Introduction to ITIL 4

Confirm your understanding of what ITIL 4 is about ITIL overview About ITIL 4 The evolution of ITSM The ITIL 4 audience Parties involved ITIL Fo...

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$ 35.00 USD
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ITIL 4 Foundation Course - 2 of 5: Service Management Concepts [Lessons]
ITIL 4 Foundation Course - 2 of 5: Service Management Concepts [Cover]
$ 35.00 USD

ITIL 4 Foundation Course - 2 of 5: Service Management Concepts

Take a fresh look at service stakeholders, relationships and value Stakeholders Organizations Service providers Service consumers Consumer roles...

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$ 35.00 USD
ITIL 4 Foundation Course - 3 of 5: Modeling Value [Lessons]
ITIL 4 Foundation Course - 3 of 5: Modeling Value [Cover]
$ 35.00 USD

ITIL 4 Foundation Course - 3 of 5: Modeling Value

Understand the fundamentals of value and how to continually create it Four dimensions Dimension 1: organizations & people Dimension 2: infor...

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$ 35.00 USD
ITIL 4 Foundation Course - 4 of 5: Guiding Principles [Lessons]
ITIL 4 Foundation Course - 4 of 5: Guiding Principles [Cover]
$ 35.00 USD

ITIL 4 Foundation Course - 4 of 5: Guiding Principles

Use basic guidance to produce better outcomes for stakeholders Overview About the principles Principle interaction Focus on value Overview I...

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$ 35.00 USD