Courses

Filter results by: collection, language, level, price and topic

Van Haren eBook: VeriSM - A Service Management Approach for the Digital Age (PDF) [Colophon]
Van Haren eBook: VeriSM - A Service Management Approach for the Digital Age (PDF) [Cover]
Save $ 15.00 USD
$ 60.00 USD
$ 45.00 USD

Van Haren eBook: VeriSM - A Service Management Approach for the Digital Age (PDF)

Learn how to manage services, from end-to-end, at an organizational level VeriSM helps organizations become more flexible by adopting a wide range...

View full details
$ 60.00 USD
$ 45.00 USD
Save $ 15.00 USD
VeriSM Plus Course - 1 of 6: Introduction to VeriSM [Lessons]
VeriSM Plus Course - 1 of 6: Introduction to VeriSM [Cover]
Save $ 35.00 USD
$ 35.00 USD
$ 0.00 USD

VeriSM Plus Course - 1 of 6: Introduction to VeriSM

Confirm your understanding of what VeriSM is about VeriSM overview The VeriSM approach About VeriSM Parties involved Background Publication Ve...

View full details
$ 35.00 USD
$ 0.00 USD
Save $ 35.00 USD
VeriSM Plus Course - 2 of 6: Service Organization [Lessons]
VeriSM Plus Course - 2 of 6: Service Organization [Cover]
$ 35.00 USD

VeriSM Plus Course - 2 of 6: Service Organization

Learn the basics of service management and how it is changing Organizational context & structure Organization Consumer Asset Capabilities ...

View full details
$ 35.00 USD
VeriSM Plus Course - 3 of 6: People & Organizational Structure [Lessons]
VeriSM Plus Course - 3 of 6: People & Organizational Structure [Cover]
$ 35.00 USD

VeriSM Plus Course - 3 of 6: People & Organizational Structure

Get familiar with the people aspects of service management Roles & competences Organizational roles Leadership & management Competence E...

View full details
$ 35.00 USD
VeriSM Plus Course - 4 of 6: The VeriSM Model [Lessons]
VeriSM Plus Course - 4 of 6: The VeriSM Model [Cover]
$ 35.00 USD

VeriSM Plus Course - 4 of 6: The VeriSM Model

Learn how to define, produce and provide products and services Service management operating model The benefits of an operating model The VeriSM ...

View full details
$ 35.00 USD
VeriSM Plus Course - 5 of 6: Progressive Practices [Lessons]
VeriSM Plus Course - 5 of 6: Progressive Practices [Cover]
$ 35.00 USD

VeriSM Plus Course - 5 of 6: Progressive Practices

Get familiar with management practices that have recently emerged Applying progressive practices Progressive management practices When to apply ...

View full details
$ 35.00 USD
VeriSM Plus Course - 6 of 6: Innovative Technologies & Startup [Lessons]
VeriSM Plus Course - 6 of 6: Innovative Technologies & Startup [Cover]
Save $ 35.00 USD
$ 35.00 USD
$ 0.00 USD

VeriSM Plus Course - 6 of 6: Innovative Technologies & Startup

Be able to exploit new technologies and get started with VeriSM Emerging technologies & service management Service management implications T...

View full details
$ 35.00 USD
$ 0.00 USD
Save $ 35.00 USD
VeriSM Plus: Course Value Pack [Statistics]
VeriSM Plus: Course Value Pack [Cover]
Save $ 145.00 USD
$ 210.00 USD
$ 65.00 USD

VeriSM Plus: Course Value Pack

Relate the latest progressive practices to service management This Value Pack includes the entire series of online, self-paced, accredited trainin...

View full details
$ 210.00 USD
$ 65.00 USD
Save $ 145.00 USD
VeriSM Plus: Course Value Pack + Exam [Statistics]
VeriSM Plus: Course Value Pack + Exam [Cover]
Save $ 145.00 USD
$ 375.00 USD
$ 230.00 USD

VeriSM Plus: Course Value Pack + Exam

Relate the latest progressive practices to service management This Value Pack includes the entire series of online, self-paced, accredited trainin...

View full details
$ 375.00 USD
$ 230.00 USD
Save $ 145.00 USD
VeriSM Plus: Course Mind Map (PDF) [Cover]
Save $ 10.00 USD
$ 10.00 USD
$ 0.00 USD

VeriSM Plus: Course Mind Map (PDF)

Visualize the VeriSM Plus courses using this tool Use this mind map as a visual tool to structure the information provided in VeriSM Plus. It can h...

View full details
$ 10.00 USD
$ 0.00 USD
Save $ 10.00 USD
VeriSM Plus Course - 1 of 6: Introduction to VeriSM (en-gb) [Lessons]
VeriSM Plus Course - 1 of 6: Introduction to VeriSM (en-gb) [Cover]
Save $ 35.00 USD
$ 35.00 USD
$ 0.00 USD

VeriSM Plus Course - 1 of 6: Introduction to VeriSM (en-gb)

Confirm your understanding of what VeriSM is about VeriSM overview The VeriSM approach About VeriSM Parties involved Background Publication Ve...

View full details
$ 35.00 USD
$ 0.00 USD
Save $ 35.00 USD
VeriSM Plus Course - 2 of 6: Service Organisation (en-gb) [Lessons]
VeriSM Plus Course - 2 of 6: Service Organisation (en-gb) [Cover]
$ 35.00 USD

VeriSM Plus Course - 2 of 6: Service Organisation (en-gb)

Learn the basics of service management and how it is changing Organisational context & structure Organisation Consumer Asset Capabilities ...

View full details
$ 35.00 USD
VeriSM Plus Course - 3 of 6: People & Organisational Structure (en-gb) [Lessons]
VeriSM Plus Course - 3 of 6: People & Organisational Structure (en-gb) [Cover]
$ 35.00 USD

VeriSM Plus Course - 3 of 6: People & Organisational Structure (en-gb)

Get familiar with the people aspects of service management Roles & competences Organisational roles Leadership & management Competence E...

View full details
$ 35.00 USD
VeriSM Plus Course - 4 of 6: The VeriSM Model (en-gb) [Lessons]
VeriSM Plus Course - 4 of 6: The VeriSM Model (en-gb) [Cover]
$ 35.00 USD

VeriSM Plus Course - 4 of 6: The VeriSM Model (en-gb)

Learn how to define, produce and provide products and services Service management operating model The benefits of an operating model The VeriSM ...

View full details
$ 35.00 USD
VeriSM Plus Course - 5 of 6: Progressive Practices (en-gb) [Lessons]
VeriSM Plus Course - 5 of 6: Progressive Practices (en-gb) [Cover]
$ 35.00 USD

VeriSM Plus Course - 5 of 6: Progressive Practices (en-gb)

Get familiar with management practices that have recently emerged Applying progressive practices Progressive management practices When to apply ...

View full details
$ 35.00 USD
VeriSM Plus Course - 6 of 6: Innovative Technologies & Startup (en-gb) [Lessons]
VeriSM Plus Course - 6 of 6: Innovative Technologies & Startup (en-gb) [Cover]
Save $ 35.00 USD
$ 35.00 USD
$ 0.00 USD

VeriSM Plus Course - 6 of 6: Innovative Technologies & Startup (en-gb)

Be able to exploit new technologies and get started with VeriSM Emerging technologies & service management Service management implications T...

View full details
$ 35.00 USD
$ 0.00 USD
Save $ 35.00 USD
VeriSM Plus: Course Value Pack (en-gb) [Statistics]
VeriSM Plus: Course Value Pack (en-gb) [Cover]
Save $ 145.00 USD
$ 210.00 USD
$ 65.00 USD

VeriSM Plus: Course Value Pack (en-gb)

Relate the latest progressive practices to service management This Value Pack includes the entire series of online, self-paced, accredited trainin...

View full details
$ 210.00 USD
$ 65.00 USD
Save $ 145.00 USD
VeriSM Plus: Course Value Pack + Exam (en-gb) [Statistics]
VeriSM Plus: Course Value Pack + Exam (en-gb) [Cover]
Save $ 145.00 USD
$ 375.00 USD
$ 230.00 USD

VeriSM Plus: Course Value Pack + Exam (en-gb)

Relate the latest progressive practices to service management This Value Pack includes the entire series of online, self-paced, accredited trainin...

View full details
$ 375.00 USD
$ 230.00 USD
Save $ 145.00 USD